Bangalore - Accenture - Process Associate - Direct Walkin

Process Associate - Accenture

Desired Candidate Profile

Flexibilty/ Adaptability

Teaming and Collaboration

Analytical Thinking

Multi Tasking/ Time Mgt

Resulted Oriented

Customer Service Orientation

Voice Skills

Willing to work in night shift 

Job Description

• Provide Top Quality Customer Service in all customer interactions.

• Record and document all customer contacts.

• - Maintain the appropriate level of process knowledge.

• Demonstrate command of all support applications.

• Handle all customer queries to avoid escalation, whenever possible.

•Continuously improve systems knowledge, and communications skills.

• Participate in process improvement initiatives.Work Environment and Personal Development.

• Support and sustain a positive work environment that fosters team performance through own work and behavior.

• Be receptive to performance feedback and work on improving own skills.

• Help identify and resolve conflicts.

Company Name:Accenture

Website:http://www.accenture.com

Executive Name:sandhya Tumati

Address:Accenture

Accenture IBC Knowledge Park 4/1, Bannerghatta Road

BANGALORE,Karnataka,India 560029

Email Address:sandhya.n.tumati@accenture.com

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Bangalore - First Source - Freshers - Web Chat Process - Call or Send Resume

Firstsource hiring for Web Chat Process -Call Majid @9880245282

Desired Candidate Profile

KEY ACCOUNTABILITIES / RESPONSIBILITIES 

Understand customer query and respond to it ensuring that all queries / concerns are answered.

Answers their questions in a clear and concise manner using full sentences without grammatical and spelling errors.

Guides the customer to the relevant URLs in the client Web site that offer the information they seek, if appropriate.

Respond to customers in the prescribed format given by the client.. 

Exhibits promptness and politeness using the appropriate verbiage while answering customer queries.

Responds to e-mails from the customers to take their orders, answer queries and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services.

Works efficiently towards achieving the SLA based on the process requirement and meets the specified quality standards

Maintains data confidentiality and adheres to security norms laid out.

KNOWLEDGE AND SKILLS

Good spoken English and Excellent written English

Meticulous and process oriented 

An eye for detail 

Able to comprehend customer query and provide the relevant resolve

Typing Skills: 20 wpm with 90 % accuracy

MINIMUM ELIGIBILITY 

Minimum eligibility criteria to apply to this position:

Age: 18 to 55 years of age 

Education / Qualifications: Graduate / Fresher 

Undergraduate – Should have atleast 6 months of work experience 

Travel boundary limits :Candidate should be residing within the local transport limits 

Contact Details

Company Name:Firstsource Solution Ltd

Website:https://www.firstsource.com

Executive Name:Majid

Address:Firstsource Solutions PvtLtd

69/1, Golden Millennium, Millers Road

BANGALORE,Karnataka,India 560052

Email Address:majid.babu@firstsource.com,steve.af@firstsource.com

Telephone:9880245282

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Chennai - Caliber Point - Freshers - Email Support - Direct Walkin

 

Email Support/Chat Support Executives

Job Description

We Currently have requirement for Email Support/Chat Support Executive for Domestic Process at Caliber Point Business Solution.

Excellent in both written and Spoken English

Experience in Email Support /chat Support

Day Shift

Walkin for Interview from 10.30am-5.30pm

Caliber Point

Type -2,#11-13 Origin Towers,

Dr Vikram Sarahabai Instronic Estate,

Thiruvanmiyur,chennai-600 041

ph-4466307070

Desired Profile

Graduates

Excellent in Both Written and Spoken English

Min Exp in Email Support

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Bangalore - SLK Global - Fresher - Direct Walkin

 

 

Associate Team Member at Bangalore

Criteria Specification

• Back office Experience / Data Entry /fresher

• Knowledge Computer Literacy, Good Accuracy in Typing,

• Knowledge Team Work, Knowledge of Banking Terms

• Skills Web Browsing, Good in Keyboarding,

English - Reading, Comprehending, Communicating, Interpersonal, Socializing skills

English - comfort with writing and speaking,

Company Information Visit www.slkglobalbpo.com

Interested candidates and known acquaintances can meet us in person following address from 10.00 AM to 6.00 PM with 1 copy of C.V & latest 1 color passport size photo

SLK Global BPO # 525, Aishwarya Towers, Sampige Road, Malleswaram, Bangalore – 560 003.

Contact Number: - 080 40375000/23561892

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Bangalore - Genpact - Semi Voice - Graduate Freshers - Send Resume

 

 

Excellent Opportunity for BA, B.com, Bsc, Freshers - Semi voice profile

Any Graduates with good communciation skills

Willing to work in evening and night shifts

Basic understanding of Computer knowledge

Interested candidates please send your resume toChitra dewan (HR) for the interview at Genpact.

Regards

chitra dewan

8088505701

Email chitra.saksena@genpact.com

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Bangalore - Igate Freshers - F&A Process - Walkin 2nd July

Walk in for BPO professionals with experience in F&A processes

Job Description

Requirement No – 21325

Title: Trainee Associate

Work Location: Bangalore

Experience: Fresher’s

Fresher: 2009, 2010 or 2011 Graduates

Qualification: B.com, BBM, BBA or MBA(Finance)

Skill: Finance and Accounts

Desired Profile

Should have good Communication (written and verbal) and Comprehension skills in English 

Should have typing speed of 25-35 WPM 

Should have exposure to MS Office Applications (MS Word, MS Excel, MS Outlook) 

Additional Specification:

· Should be willing to work in Night Shifts only need to apply

· Should have secured minimum 50% in their graduation, XIIth, Xth (All Full time)

· Selected candidates must be willing to sign an employment Agreement of 2 years as per the company policy

· Should not have any gaps in education .

Date & Timings: 2nd July 2011(Saturday )- 9.00 AM – 1.00PM

Contact Person – Supreet /Jeena-41040000- Ext-4160/1281

Venue:

iGATE Global Solutions Limited, 

158 - 162 & 165 – 170

EPIP Phase-4

Whitefield

Bangalore 560 066

What should the candidates bring when they visit our campus:

· Please carry the mail print out to the venue

· One copy of their updated resume

· One passport size photograph

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Bangalore - Genpact - Semi Voice - Graduate Freshers - Send Resume

 

 

 

Excellent Opportunity for BA, B.com, Bsc, Freshers - Semi voice profile

Any Graduates with good communciation skills

Willing to work in evening and night shifts

Basic understanding of Computer knowledge

Interested candidates please send your resume toChitra dewan (HR) for the interview at Genpact.

Regards

chitra dewan

8088505701

Email chitra.saksena@genpact.com

Read More