Job Description
We are looking for experienced professionals/Freshers as
- Process Associates
- Process Developers
- Quality Analysts
We are looking for Experienced Professionals as well as Fresh Graduates for following profiles
- Technical Support : Responsible for resolving issues pertaining to Networking, Operating System, Hardware, MS Office, Internet Explorer etc.
GURGAON & HYDERABAD - Finance & Accounting : Responsible for resolving issues pertaining to Accounting, Invoicing, Accounts Payable + receivable, Reporting, vendor management etc
GURGAON, JAIPUR, HYDERABAD & KOLKATA - Voice Customer Service :
Responsible for dealing with customer calls as per the SLAs outlined by
the client and Meet customer requirements through first contact
resolution
ALL LOCATIONS
Back End Operations : Responsible for Back End Operations
Desired Skills & Experience
Minimum Qualification - Graduate
We
prefer Customer oriented people with High energy level, Ability to work
under pressure. One should be a Team player and exhibit positive
attitude.
- Good Communication & PC operating skills
- Fast Learner
- Results Driven and target oriented
- Ability to prioritize and follow up to close open issues
- Works with minimal supervision, demonstrates strong organizational skills and can multi-task in a fast-paced environment
Company Description
Genpact is a global leader in business process and technology management. Our entire organization of over 55,000+ employees
is focused on process and engaged in improving client processes and
driving business impact. We look at process as a science and our
proprietary Smart Enterprise Processes (SEP) employs a scientific,
highly granular approach to managing business processes. Our broad portfolio
consists of both enterprise G&A and industry-specific services.
Services are seamlessly delivered from a global network of centers in 16
countries to meet a client’s business objectives, cultural and language
needs, and cost reduction strategy. Genpact’s culture is uniquely
ingrained in Lean Six Sigma and the Company enjoys a rich heritage,
tracing its beginnings to 1997, when it was an independent business unit
of the General Electric
Company (GE). Built from the ground up, the organization was charted to
provide business process management capabilities that would deliver
outstanding efficiencies to all of GE’s businesses. The company became
independent in January 2005, bringing process strength to companies
outside of GE, and was successfully listed on the NYSE
in August 2007 under the trading symbol ‘G’. Today, the Company manages
over 3,000 processes for more than 500 clients world wide.
Additional Information
- Posted:
- August 14, 2012
- Type:
- Full-time
- Experience:
- Mid-Senior level
- Functions:
- Customer Service
- Industries:
- Outsourcing/Offshoring
- Job ID:
- 3390495
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