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Wednesday, 21 December 2011

Continual Service Improv Engr(Linux/Unix Admin + Perl/Python/Ruby), 3-8 years exp, Bengaluru/Bangalore, Chennai, Hyderabad / Secunderabad

About Company


IPsoft is a global, industry-leading managed services company offering a complete solution to enterprise customers for outsourcing global IT operations. We offer a full range of managed services to our clients, from management at the individual component, device and network level to the analysis, design and management of complex business processes.

IPsoft's unique (and proprietary) automation technology remediates more than half of the detected exceptions in our managed client environments. We manage our customers' systems through our worldwide Network Operations Centers located in New York City (HQ), London, Amsterdam and Bangalore.

IPsoft has been solidly profitable since its inception as a company in 1998, and has roughly doubled its gross revenues for four straight years; we are on a trajectory to continue this rapid growth pace, meaning that you will have an opportunity to grow with the company.

IPsoft is committed to helping our employees develop their full potential in both business and technical spheres, and it is our policy to recognize excellent performance by promoting from within.

IPsoft is a fast-paced, energetic and fun place to work. We’re changing the way managed services are delivered to customers, and we’re looking for people who want to make a difference. The best evidence that IPsoft is a good place to work? People come to work here and stay.

If you come to work at IPsoft, you’ll be working with cutting-edge technologies and the bright, driven people who develop them.

In addition to highly competitive salaries, . .
Designation Continual Service Improv Engr(Linux/Unix Admin + Perl/Python/Ruby)
Job Description IPsoft,one of the fastest growing MSPs in the world,is looking for Top Gun Continuous Service Improvement Engineers.  Well-versed with Unix commands, Kernel,Perl,Python,Ruby, TCP/IP, Apache,Nagios, MySql,Tomcat, JBoss,Weblogic ,Websphere, ATG,Resin
Desired Profile Job Description

Location:Chennai/Hyderabad/ Bangalore)


• Review systems documentation, monitoring data and trends, corporate knowledge base, and recommend immediate and permanent problems remediation and resolution.

• Work both with IPsoft administrators and clients through internal ticketing system and telephone reports or teleconferences to identify and understand recurring processes that may require automation. Collect and compile these recommendations.

• Design and implement automatic processes and problem remediation using proprietary tool – IPautomata – based on other team members input or own observations and recommendations.

• Provision and implement custom scripts where applicable (batch, any shell, Perl, Python, Ruby,Javascript PHP)

• Keep track of IPautomata performance, collect and compile statistical reports

• Provision and implement configuration changes, both in IPautomata and on client systems.

• Troubleshoot process execution problems and work with other team members to correct them.

• Maintain and adjust existing automated solutions to reflect all changes in client’s environments.

• Correct environments configurations so that automated remediation tools could be decommissioned.

• Attend internal QA conferences and make own recommendations on eliminating the "human factor", as well as getting tasks done in the most effective way possible.

• Respond to trouble-tickets via an internal application and/or phone reports.

• Applying new knowledge (through training, mentoring, documented processes) to handle more difficult tasks.

• Plan and document systems, respond to all inquiries of systems to which he/she is responsible.

• The system engineer will use intelligence, scripting, and tools to manage change from development to testing to production environments.


• Well-versed with of most UNIX commands/utilities.

• Fundamental understanding of a UNIX-based operating system; for example, understands job control, soft and hard links, distinctions between the kernel and the shell.

• A degree in computer science or a related field. Solid work experience can be substituted.

• Familiarity with networked/ distributed computing environment concepts; for example, can use the route command, add a workstation to a network, and mount remote filesystems.

• Ability to write scripts in some administrative language (Perl, bash, sh, etc.)

• Programming experience in any applicable language.

• Strong interpersonal and communication skills; capable of conveying ideas and applying knowledge to challenging tasks. Open to new ideas and technologies, and wants to learn. Writing
Technical Skills

• Must Have – Linux or Solaris,  TCP/IP, DNS, Apache, basic network troubleshooting,  shell scripting.

• Pluses - Nagios,  MySQL,  Java,  Perl  (or PHP),  application servers  (Tomcat, JBoss,  Weblogic,  Websphere, ATG, Resin), Dell Hardware, technical certificates


Experience 3 - 8 Years
Industry Type IT-Software/ Software Services
Role System Admin
Functional Area Network Administration, Security
Education UG - B.Sc - Any Specialization, B.Tech/B.E. - Any Specialization, BCA - Computers
PG - M.Sc - Any Specialization, M.Tech - Any Specialization, MBA/PGDM - Any Specialization, MCA - Computers
Location Bengaluru/Bangalore, Chennai, Hyderabad / Secunderabad
Keywords Unix,Linux,Kernel, shell, Perl, Python, Ruby,Javascript, Java script , PHP, Bash, TCP / IP, Apache, Nagios, MySql,Tomcat,JBoss,Weblogic, Websphere, ATG,Resin,Java,Unix Admin,Linux admin, unix administration, linux administration
Contact Uday
IP Soft
Job Posted 22 Dec


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