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Saturday 5 May 2012

Wipro Infotech Hiring Network Operator Field Engineer at Across India

Company        Wipro Infotech

Website          www.wipro.com

Eligibility        B.Sc, BCA, B.Tech/B.E, Diploma, M.Tech

Experience     0-5 Years

Location         Across India

Wipro Infotech

Job Role: Network Operator (Field Engineer)

Job Summary :

· 4 years of experience in handling Desktop and laptops of the models available at customer location

· Modems, L2 circuits,Lease line maintenance,LAN, field level troubleshooting

· Experience in handling datacenter operations Good Customer handling skills First Level Exposure to the technologies (DATACENTRE) at CUSTOMER LOCATION

· B. Sc/BCA or higher or Diploma (3 Years) in Computers/ Electronics

• Knowledge of application/database operations and administration activities Execute queries to generate reports

Interested candidates send your updated resume to sahana.prabhakararao@wipro.com

JD:

To provide second Level Support for all the End user Problems and also coordinate and support the Data Center Support Team for any LAN Activity.

• Coordinate with the hardware support team for all Replacements and Repairs.

• Update the Service Desk team either through phone or mail or online updation for the status of the ticket that they are handling.

• Front end escalations from end users and notify the service delivery head on any operational escalations and complaints

• Constantly update the knowledge base on known issues within CUSTOMER Environment so that they can use it for subsequent tickets

• Pro-active checks and preventive maintenance activities on the desktops and printers to avoid repeat & known issues

• Does random audit on the anti-virus status on the desktops and take necessary corrective action

• Assists CUSTOMER in movement of the assets from one location to another

• Install new desktops / software / hardware and peripherals and also assist in disposal of the same. Perform Shutdown and subsequent start-up of the Applications, Databases and the underlying Servers in a structured way. Perform SOD & EOD activities.

• Ensure all the backups and restorations as per the schedule.

• Follow daily application checklists and services for respective servers.

CLICK HERE TO MORE DETAILS & APPLY

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